Company Policies & Expectations

New Hire Training and Performance Monitoring

Onboarding Checklist

All employees must complete the following during onboarding:

  • Enrollment in ADP.
  • Receipt and acknowledgment of the Employee Handbook.
  • Signing a Non-Disclosure Agreement (NDA).
  • Signing a Vehicle Agreement (if applicable).
  • Submission of a valid copy of ID.

Training

New hires undergo 1-2 weeks of training at a designated location to equip them with necessary skills. May be required to participate in online courses relevant to their current knowledge. 

Performance Monitoring

New hires may have their performance monitored remotely during the first few weeks. If unfamiliar with any technology or procedure, request additional training.

Documentation and Reporting Requirements

Clear and consistent documentation is critical for maintaining the integrity and accountability of our operations. All employees are expected to follow the guidelines below for submitting reports and documenting work.

Required Documentation

  • Image Documentation:
    Most procedures require visual documentation of completed work. Technicians must take clear, high-quality images that demonstrate the work performed, ensuring that all required aspects are captured. These images must be included in the corresponding reports.

End of Day Reports (EODs)

  • Daily Submission:
    End of Day (EOD) reports are required every day, even if no work was completed. These reports provide essential updates and must include a summary of the work performed or a note indicating no activity for the day.
  • Submission Deadline:
    All EOD reports must be submitted no later than 6:00 AM EST the following morning for the prior day’s activity. This ensures timely processing and tracking of operations.
  • Submission Process:
    Email all EOD reports to reports@nomadtechinstalls.com. Include all relevant documentation, such as images or job-related notes, in your submission.

Delays and Drive Time Reporting

  • Reporting Delays:
    If delays occur, promptly document them by taking a screenshot of the related email thread or other communication detailing the delay.
  • Drive Time:
    Any drive time affecting job schedules must also be reported. Email these screenshots or related details to reports@nomadtechinstalls.com.

Career Development Opportunities

  • Career Development: Employees may advance into roles such as Site Lead, Senior Technician, or Management. Advancement depends on consistent performance, leadership skills, and adherence to company standards.
  • Performance Reviews: Evaluations are based on: